Remote Technical Support

Do not use this unless a tech support engineer has given you a code to sign in, and the engineer is expecting your connection.   If you have Internet Explorer, select the option to Run. If you have Firefox, Chrome or another browser, you should Save to your computer and then execute the file (4Support.exe).   Our time:

Security

This system will allow a Plane Software support engineer to connect to your computer and support you.

Only you can initiate a connection and you will see everything that's happening.

 

It's impossible for anyone to connect to your computer independently.

That's why you need to be in immediate communication with a Plane Software support engineer to begin the session.