Prices changed in price list don't appear on existing reservations or folios

 

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Symptom: You changed your prices in the price list but the 'old' price appears on reservations and folios

Cause: You probably forgot to change the prices on all the FastPath levels. KennelSuite doesn't make up its own prices. Every price comes from the price list. If KennelSuite doesn't find a price in the price list, it uses zero.

Solution: It’s easiest to print your price list on paper and examine it closely. You’ll find those old prices and can then quickly find/fix/delete them in the price list. It’s hard to visualize the FastPath system on a monitor so printing on paper is the best way to see everything.