Adjusting a customer's account
Adjustments are often made to fix
any mistakes. Members of the owner or manager's group can only change
information on an owner's account. Please follow the steps below.
From the Main window:
-
Display the owner’s account by
selecting the owner from the Main list and click on the Account tab.
-
Click the
Adjustment button.
-
Enter the balance you
desire
-
Type in the explanation of the
adjustment in the Comment Field
and click OK.